I couldn't help but notice how overwhelmingly positive the sentiment was for the topic of Unified Communications.

This could be happening for 2 reasons:
- People in general are very pleased with Unified Communications.
- People have extremely high expectations for Unified Communications.
Is the industry executing well (#1) or do people expect them to execute well (#2)?
I can't say which for sure. But if people have extremely high expectations (#2), sentiment can change quickly. Think: Dell and exploding laptops.
- Justin